New Customer Guidance

How to Log in & Register

In order to buy an item, you should log in first.

– If you have already registered, please enter your email address and password, click “Sign in” button.
– If you haven’t registered yet, please complete your email address and password, then click “Create My Account” button.

Forgot Your Password?

If unfortunately you forget your password, please don’t worry. It’s easy to reset it.

On our sign in page, please click “Forget Password”on our sign in page. Then enter your completed registration email address.

You will receive an email sent by our system automatically, which will help you reset your password.


Tips for Finding Your Favorite Items

There are various kinds of dresses on our website. In order to find your preferential items, you may refer to the searching skills below:

  1. You can enter the key words to search it or click the certain category to seek for your favorite products.
  2. In every list of our products, there are also “Advanced Search” button, which can make you easy and quick to find wholesale products.
  3. Besides, you can shop according to Hot Products, New Wedding Dresses and Featured Wedding Dresses.

Product Reviews

As a part of the peaksugar.com feedback system, product reviews system enables you to submit reviews for any products you purchased on peaksugar.com to help other buyers make purchase decisions. For guidelines on how to create reviews and use this feedback system, please read below.

(Note: These reviews are products-based.)

Creating Reviews

If you want to post review on a product, you should finish all the processes of purchasing.  Then your review will appear on the product detail page after it’s submitted.
Here’s how to create a review, we will tell you step by step.

First,
Sign in your ericdress.com account and visit “My Account”.
(Note: You must have completed the purchase of the product before creating a review on it.)

Second,
Click “My Review” button in the My Account section; then you will see a list of items waiting for your reviews.

Third,
Choose the item you want to review by clicking the “Write a Review” button on the “My Reviews” page. Rate on a 5-star scale for the item and enter your comment in the box provided.

Fourth:
You can preview your review and then press the “Submit Review” button to finish.

What if I can’t find the item I want

If fortunately you have the picture of the dress you want, then you can contact our customer service at service@peaksugar.com with detailed information (say the material, color, size, etc.). In this way, you will know if you can get your expected product.

How about the product quality on peaksugar.com?

Our factory staffs have strict standards of professionalism, rich experience and good credit. We provide you with not only 100% Guaranteed Quality and Service, but also low price. Customers’ satisfaction is our pursuit and we will always try our best to give you the best products and service. If you have any suggestions or problems, please do not hesitate to contact our customer service.


How to Make an Order?

Here are some step-by-step instructions to help you place an order:

1- Register on peaksugar for free.
2- Log in your peaksugar account.
3- Search or browse products. Type the number in the quantity box of your favorite items and click “Add to cart”, one piece at least. The quantities can be adjusted in case you change your mind. Products in your shopping cart are saved while you are looking for other items. Your items are saved if you log out or accidentally close your browser.
4- If you want to know the total price including shipping, on the shopping cart page, you can click “Estimate shipping Costs”.
5- “Address book” is on the first checkout page, you can edit your billing address or change shipping address. e.g. to an different dropship address.
6- You can refer to the checkout page for choosing shipping method and payment method you prefer.

After receiving your payment, we will begin to prepare your items at once. Tracking number and tracking links will be sent to your registered email address after your items sent out.

How Can I Check Order Status?

You should sign in first with the correct and the same email address and password as when you make the order. Then click the ”My  Account ” button, and you can view your order status.

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